The Ajuntament del Poble Nou de Benitatxell is committed to making its website accessible in accordance with Real Decreto 1112/2018, of 7 September, on the accessibility of public sector websites and mobile applications.
This accessibility statement applies to the website elpoblenoudebenitatxell.com, in its Valencian, Spanish and English versions.
Compliance status
This website is partially compliant with Real Decreto 1112/2018 due to the exemptions and the non-compliance of the aspects listed below.
Non-accessible content
The content listed below is not accessible for the following reasons:
Non-compliance with Real Decreto 1112/2018
- Part of the text of some pages and news items is only in Spanish within the Valencian and English versions (requirement 3.1.2).
- Many PDF documents, such as by-laws and minutes, are scanned or untagged documents that screen readers cannot read properly (several requirements).
- Some embedded videos have no subtitles or transcript (requirements 1.2.2 and 1.2.3).
- The background video on the home page plays automatically and has no button to stop it (requirement 2.2.2).
- The logo carousel on the home page uses a structure that screen readers do not interpret correctly (requirement 1.3.1).
- Some images on older pages may have no alternative text (requirement 1.1.1).
Disproportionate burden
Not applicable.
Content not within the scope of the applicable legislation
- Office documents, such as PDF files, published before 20 September 2018 that are not needed for active administrative procedures.
- Pre-recorded multimedia content published before 23 September 2020.
- Online maps, such as Google Maps. Addresses are also provided as text.
- Third-party content that the Ajuntament has neither funded nor developed and that is not under its control, such as the Sede electrónica (e-office), the Plataforma de Contratación del Sector Público or social media posts. These services have their own accessibility statement.
Preparation of this accessibility statement
This statement was prepared on 12 November 2026.
The statement was prepared through a self-assessment carried out by the Ajuntament itself, using automated testing tools and a manual review of the main pages.
Last review of the statement: 12 November 2026.
Feedback and contact details
You can send communications about accessibility requirements (article 10.2.a of Real Decreto 1112/2018), for example to:
- Report any possible non-compliance by this website.
- Report other difficulties in accessing the content.
- Make any other query or suggestion for improvement regarding the accessibility of the website.
You can do so through any of these channels:
- Email: info@elpoblenoudebenitatxell.com
- Phone: 966 49 33 69, Monday to Friday, 9 am to 2 pm.
- In person: Ajuntament, Carrer Major, 5, 03726 El Poble Nou de Benitatxell.
- Electronic registry: Sede electrónica of the Ajuntament.
You can also submit, through the Ajuntament's registry:
- A complaint regarding compliance with the requirements of Real Decreto 1112/2018.
- A request for accessible information about content excluded from the scope of Real Decreto 1112/2018, as set out in its article 3.4.
Communications will be received and handled by the Department of Communication and New Technologies, which will reply within a maximum of 20 working days.
Enforcement procedure
If, after submitting a request for accessible information or a complaint, it has been rejected, you disagree with the decision taken or the reply does not meet the requirements of article 12.5 of Real Decreto 1112/2018, you can file a claim. You can also do so if 20 working days have passed without a reply.
The claim is submitted through the electronic registry of the Sede electrónica or at the Ajuntament's in-person registry, addressed to the Mayor's Office (Alcaldia).
Optional content
- The website has an accessibility settings button, at the bottom left, to change the text size, contrast, font and other options.
- The website is available in Valencian, Spanish and English.
- The website is built with HTML, CSS, JavaScript and WAI-ARIA, and works in current versions of the most widely used browsers.
- On 12 November 2026 the contrast of gold and grey text, the alternative text of linked images and news photos, and page titles and dates in Valencian were fixed.